This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The position involves checking patients in for office appointments by performing various duties, including greeting patients, obtaining required information, and assisting with the electronic check-in system. The role is essential for ensuring a smooth check-in process and maintaining accurate patient records.
Responsibilities
- Greets patients and obtains required information/documents for check-in process
- Takes patient photographs for medical records
- Verifies patient insurance eligibility at check-in
- Verifies patient’s demographical information is up-to-date and accurate
- Schedules patient appointments
- Provides instruction on the electronic check-in system and assists patients who may encounter difficulties
- Collects co-pays and outstanding balances
- Generates a list of scheduled appointments for the office each day, identifying any patients with outstanding balances and informs the Collections Department
Requirements
- High School Diploma
- Basic Computer Skills
- Excellent Customer Service skills
Nice-to-haves
- Experience with medical insurance companies
- Knowledge of Medicare/Medicaid insurance requirements
- Greenway and Phreesia program experience
- One-year reception experience
