Front Desk WoodSpring Suites Addison

$29,120 - $33,280/Yr

Hospitality Management Corporation - Addison, IL

Part-time - Entry Level

Addison, IL

Personal and Laundry Services

About the position

The Front Desk Guest Service Representative at WoodSpring Suites Addison is responsible for providing excellent customer service to guests during their stay. This part-time role involves greeting guests, managing check-ins and check-outs, and ensuring a smooth reservation process. The position requires adaptability, strong communication skills, and professionalism to maintain a welcoming environment.

Responsibilities

• Greet guests and assist with check-ins and check-outs.
• Register and assign rooms, issuing room keys/cards.
• Transmit and receive messages, keeping records of occupied rooms and guest accounts.
• Make and confirm reservations, presenting statements to departing guests and collecting payments.
• May be required to do laundry and prep housekeeping carts.

Requirements

• Strong communication skills to convey information clearly and succinctly.
• Dependability and reliability in attendance and punctuality.
• Integrity and strong moral principles in work ethic.
• Interpersonal skills to work effectively with others.
• Professionalism in maintaining a positive attitude and demeanor.

Benefits

• Flexible scheduling with the opportunity to work today and get paid tomorrow.