Front Desk Support

$41,018 - $53,040/Yr

Binding Minds - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Administrative and Support Services

About the position

The Front Office Assistant plays a crucial role in providing comprehensive support to the Avid Operations Team and ensuring a welcoming environment for employees and visitors. This position involves managing front office responsibilities, supporting operations activities, and assisting with document control and records management.

Responsibilities

• Greet visitors/employees
• Manage visitor badging and sign-in system (iTrak)
• Sign in for all non-lab deliveries and distribute them in a timely manner
• Prepare and distribute incoming mail
• Maintain organization and welcoming appearance in the front office
• Serve as the first point of contact for regulatory agencies
• Manage reception voicemail inbox
• Provide administrative support to the Operations team
• Assist with setup for on-site events and large meetings
• Proactively manage inventory levels for consumable supplies
• Perform thorough daily facility sweeps
• Serve as a backup to the Operations Associate
• Advise HR team regarding the on-site employee experience
• Assist with issuing badges
• Other duties and special projects as assigned

Requirements

• High School Diploma or equivalent
• A minimum of two years of relevant experience in a fast-paced office environment
• Strong knowledge of MS Office
• Strong project management & communication skills
• Highly organized and detail-oriented
• Impeccable organizational skills
• Superior written and verbal communication skills
• Excellent customer service orientation
• Ability to prioritize and multitask
• Ability to exercise discretion and confidentiality

Nice-to-haves

• Records retention/management and/or legal records experience
• Administrative Support: 2 years (Preferred)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance