Front Desk Receptionist

$33,280 - $33,280/Yr

Signature Medical Group - Saint Louis, MO

Full-time - Entry Level

Saint Louis, MO

Ambulatory Health Care Services

About the position

The Front Desk Receptionist at Signature Medical Group is responsible for managing the front desk operations, serving as the first point of contact for guests and visitors. This role involves a variety of administrative and clerical tasks, ensuring a welcoming environment and efficient office operations. The ideal candidate will possess strong customer service skills and the ability to handle emergencies effectively while multitasking in a fast-paced environment.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Schedule appointments
• Perform insurance verifications
• Conduct data entry
• Collect co-payments and outstanding balances
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Medical office experience preferred
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (ex: fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Benefits

• Comprehensive medical, dental, vision, and life insurance
• 401 (k) and Pension Plan
• Flexible Spending Accounts
• Paid Time Off Program for vacation and holidays