Front Desk Receptionist

$35,360 - $47,840/Yr

Concourse Diagnostic & Surgery Center - Alhambra, CA

Part-time - Entry Level

Alhambra, CA

Ambulatory Health Care Services

About the position

The Front Desk Receptionist at Concourse Diagnostic & Surgery Center plays a crucial role in providing excellent customer service and administrative support. This part-time position involves managing patient interactions, maintaining records, and assisting with marketing efforts, all while ensuring a professional and welcoming environment.

Responsibilities

• Answering and transferring calls to appropriate departments
• Checking in patients and maintaining patient records
• Greeting patients and filling out registration forms
• Charting medications and filling out invoices for services provided
• Maintaining a clean and tidy reception area
• Scheduling appointments
• Maintaining a positive, professional, and courteous attitude toward patients, visitors, and co-workers
• Communicating in a timely manner with appropriate people and departments
• Assisting with marketing efforts, including scheduling marketing appointments
• Maintaining the highest level of confidentiality at all times.

Requirements

• Previous experience in a medical office setting (1 year preferred)
• Knowledge of medical office management systems and procedures
• Knowledge of EMRs (Microsoft Office Suite) or similar software (preferred)
• Ability to multi-task in a fast-paced environment while maintaining excellent customer service standards
• Bilingual: Mandarin and/or Cantonese (Required)