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Front Desk Receptionist

$31,200 - $31,200/Yr

Bear Paddle Services - Louisville, KY

posted 2 months ago

Full-time - Entry Level
Louisville, KY

About the position

The Front Desk Receptionist at Bear Paddle Services plays a crucial role in delivering exceptional customer service to families, ensuring a fun and safe environment while promoting swim lesson sales. This position serves as the main information hub for all Bear Paddle offerings, assisting families with tours, enrollment, scheduling, and inquiries.

Responsibilities

  • Ensure the family experience is dedicated to safety, fun, and results-driven.
  • Maintain a safe, secure, and clean environment.
  • Ensure a positive working environment for customers and team members.
  • Provide quality Bear Paddle customer service and knowledge of all program offerings.
  • Communicate courteously and effectively via phone, email, and in-person.
  • Provide tours and help direct families throughout the facility.
  • Complete prospect leads and sales calls to drive student enrollment.
  • Complete daily operational duties while following the Quarter Curriculum with specific week-by-week focus.

Requirements

  • Background check required.
  • Consistent and reliable customer service and effective verbal communication.
  • Must be able to work evenings and weekends.
  • Must be comfortable in the water and willing to participate in swim lessons when needed.
  • 2+ years of administration or sales experience preferred.

Benefits

  • Free swim lessons for children or grandchildren.
  • Pay rate starting at $15/hr.
  • Consistent schedules.
  • Career growth opportunities.
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