Front Desk Receptionist

$33,280 - $37,440/Yr

McClain Law Group, PLLC - Louisville, KY

Full-time - Entry Level

Louisville, KY

About the position

The Front Desk Receptionist plays a crucial role in managing the front desk operations of the office, providing clerical support, and assisting clients with immigration-related inquiries. This position requires excellent communication skills and the ability to handle various administrative tasks efficiently.

Responsibilities

• Provide general clerical support for all front desk operations, including scanning, photocopying, faxing, filing, and preparing mailing labels.
• Ensure all inquiries are answered and/or routed appropriately in a timely manner.
• Distribute incoming mail and send outgoing mail as instructed.
• Receive payments from clients.
• Greet and assist clients, potential clients, attorneys, and others who visit, call, or send e-mail to the office.
• Assist clients in finding online information, including immigration forms, and provide standard information on forms needed for certain processes.
• Scan, copy, and forward immigration-related documents and/or enter them into database systems, following standard office procedures.
• Assist new clients with check-in and upload check-in documents through accurate data entry.
• Manage immigration document pick-up drawer and provide documents for pick-up to clients.
• Conduct mail and e-mail communication with clients regarding immigration-related requests and document readiness.

Requirements

• High school diploma or equivalent required.
• Proficiency in English and Spanish is required.

Benefits

• Health insurance
• Paid time off