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The Joint - Albuquerque, NM

posted 3 months ago

Part-time - Entry Level
Albuquerque, NM
Ambulatory Health Care Services

About the position

The Front Desk Coordinator at The Joint Chiropractic is a part-time role focused on providing exceptional service to patients while driving membership sales. This position is integral to the clinic's operations, ensuring a welcoming environment and managing patient flow. The ideal candidate will have a passion for health and wellness, strong sales skills, and the ability to work effectively in a fast-paced team environment.

Responsibilities

  • Providing excellent services to members and patients.
  • Gaining memberships to meet sales goals.
  • Greeting members and patients upon arrival and checking them in to see the Chiropractor.
  • Answering phone calls and re-engaging inactive members.
  • Staying updated on membership options, packages, and promotions.
  • Recognizing and supporting team goals and maintaining positive relationships with team members.
  • Maintaining the cleanliness of the clinic and organization of workspace.
  • Confidently presenting and selling memberships and visit packages.
  • Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
  • Willingness to learn and grow, accepting constructive criticism positively.

Requirements

  • High school diploma or equivalent (GED).
  • At least one year of previous sales experience.
  • Strong phone and computer skills.
  • Ability to prioritize and perform multiple tasks.
  • Strong customer service orientation and effective communication skills.

Nice-to-haves

  • Office coordination or marketing experience.
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