Front Desk Coordinator

$37,440 - $45,760/Yr

The Joint - Maryville, TN

Full-time - Entry Level

Maryville, TN

501-1,000 employees

Ambulatory Health Care Services

About the position

The Front Desk Coordinator at The Joint Chiropractic is a vital role focused on providing exceptional service to patients while driving membership sales. This position requires a proactive and goal-oriented individual who is passionate about health and wellness. The coordinator will manage patient flow, educate patients on wellness offerings, and participate in marketing efforts to attract new patients, all while maintaining a positive and organized clinic environment.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and patients upon arrival and checking them in to see the Chiropractor.
• Answering phone calls and re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and maintaining positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confidently presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
• Willingness to learn and grow, accepting constructive criticism positively.

Requirements

• High school diploma or equivalent (GED).
• At least one year of previous sales experience.
• Strong phone and computer skills.
• Ability to prioritize and perform multiple tasks.
• Strong customer service orientation and effective communication skills with members and patients.
• Ability to stand and/or sit for long periods of time.
• Ability to lift up to 50 pounds.

Nice-to-haves

• Office management or marketing experience.

Benefits

• Competitive Pay $18-$22/hr + BONUS
• Medical and PTO offered