Front Desk Coordinator

$31,200 - $31,200/Yr

The Joint - Memphis, TN

Full-time - Entry Level

Memphis, TN

501-1,000 employees

Ambulatory Health Care Services

About the position

The Front Desk Coordinator at The Joint Chiropractic is a vital role focused on providing exceptional service to patients while driving membership sales. This position combines customer service, sales, and administrative tasks in a fast-paced environment, contributing to the overall success of the clinic and enhancing patient experiences.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and patients upon arrival and checking them in to see the Chiropractor.
• Answering phone calls and re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Recognizing and supporting team goals and maintaining positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confidently presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
• Willingness to learn and grow, accepting constructive criticism positively.

Requirements

• High school diploma or equivalent (GED).
• At least one year of previous sales experience.
• Strong phone and computer skills.
• Ability to prioritize and perform multiple tasks.
• Strong customer service orientation and effective communication skills with members and patients.
• Ability to manage the flow of patients through the clinic in an organized manner.

Nice-to-haves

• Office management or marketing experience.

Benefits

• Medical & Dental benefits offered
• Competitive Pay starting at $15 + BONUS averaging $16.50!