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Front Desk Coordinator
U.S Oral Surgery Management - Grand Blanc, MI
posted about 1 month ago
About the position
The Front Desk Coordinator position at Premier Oral Surgery & Implants is a vital role focused on delivering exceptional patient care and ensuring the smooth operation of the oral surgery practice. The coordinator will be responsible for managing patient interactions, administrative tasks, and surgery scheduling, all while contributing to a positive team environment. This role is ideal for individuals who thrive in a fast-paced setting and are committed to enhancing patient experiences and practice efficiency.
Responsibilities
- Expertly answer the phone and assist patients in scheduling appointments.
- Create patient accounts and check patients in.
- Post payments and convert treatment plans with accuracy and efficiency.
- Assist with scheduling surgeries and ensure all necessary preparations are made.
- Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
Requirements
- Completion of high school or equivalent is required.
- 1-2 years of experience in oral surgery, dental, or medical field preferred.
- Proven administrative experience with a track record of growth or improvement within previous positions.
- Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
- Experienced with customer service techniques, ensuring a superior patient experience.
- Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Nice-to-haves
- Previous experience in oral surgery, dental, or medical settings is preferred.
