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McDonald's - Chicago, IL
posted 3 months ago
Part-time - Entry Level
Hybrid - Chicago, IL
Food Services and Drinking Places
About the position
The Front Desk Coordinator / Guest Experience Leader (GEL) at McDonald's is responsible for creating a welcoming environment at the Corporate Headquarters. This part-time role focuses on providing exemplary hospitality and customer service to visitors and employees, ensuring a positive experience through effective communication and assistance.
Responsibilities
- Warmly welcome visitors and employees into the Corporate Headquarters or Hamburger University.
- Assist visitors in obtaining visitor badges to enter office areas.
- Demonstrate exemplary hospitality skills and maintain a friendly, positive attitude.
- Provide information about daily meetings or events to visitors or employees.
- Assist visitors with travel questions, restaurant recommendations, and luggage storage.
- Direct visitors to restrooms, beverage service, and other building amenities.
- Help with wayfinding within the building.
- Provide administrative support as needed.
- Act as a subject matter expert in the visitor management system.
- Serve as an ambassador for Brand McDonald's.
Requirements
- 2+ years of reception, concierge, or customer service experience in a professional/business environment.
Benefits
- Sabbatical
- Tuition reimbursement
