Hilton Grand Vacations - Lincoln, NH
posted 2 days ago
Full-time - Entry Level
Lincoln, NH
Administrative and Support Services
About the position
At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are looking for a Front Desk Clerk to join our team! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Responsibilities
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
Requirements
- Previous customer service experience.
- Cash handling experience, preferred.
- A professional demeanor.
- Basic computer skills.
- Proficient English language, both verbally and in writing.
- Ability to multi-task responsibilities and prioritize.
Benefits
- Day One Benefits
- Daily Pay
- Positive team environment
- Recognition Programs and Rewards
- Travel Discounts Program
- Employee Assistance Program
- 401(k) program with company match
- Paid time off and Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
