Front Desk Admitter

Steinberg Diagnostic Medical Imaging•Las Vegas, NV

7d•$16 - $17•Onsite

About The Position

Greets and interviews patients at intake, obtaining and updating demographic and insurance information. Maintains a high level of security for patient information, releasing it only to approved individuals. Answers phones and questions from patients, doctor’s offices, and families, directing calls as needed. Schedules and verifies patient appointments, communicating effectively with other departments regarding their patients. Verifies current ID, insurance cards, and necessary paperwork in the EMR, updating them during patient registration. Confirms ordering information with the patient and referral, checking for proper authorization and ensuring all forms/waivers are complete with appropriate signatures. Collects and updates co-payments, issues receipts, allocates payments, and follows workflows for voiding/refunding payments. Maintains a 2% error rate for report and billing information. Prints medical records upon request. Ensures SDMI Core Values are used in handling concerns with patients or staff. Requires strong Customer Service skills and the ability to maintain a positive team atmosphere. Must be adaptable to change, take initiative in identifying issues, and communicate effectively with the Assistant Office Manager and Office Manager. Performs all duties of the Front Office Receptionist, may assist other departments, and may perform other job-related duties for the efficient operation of SDMI.

Requirements

High school graduate or equivalent.
One (1) year of experience in admissions in a hospital or medical office setting.
Strong customer service skills.
Ability to establish and maintain effective working relationships with all personnel.
Ability to communicate with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions.
Ability to perform effective, efficient, and safe use of equipment.
Ability to perform basic mathematical computations.
Ability to use computers and related software applications.
Ability to use standard office equipment such as phones, copiers, and facsimiles.
Ability to type 45 words per minute.
Ability to perform 10-key operations.
Skill in organizing time to accommodate changes in workload and assignments to complete tasks in a timely manner.
Skill to pay attention to details and accuracy in completing tasks.
Ability to respond positively to changes in assignments and priorities.
Ability to work as an effective team member with co-workers and other personnel.
Demonstrate punctuality and a satisfactory attendance record that complies with SDMI attendance policy.
Ability to communicate effectively when follow-up is needed.

Nice To Haves

Medical experience preferred.
Computer experience preferred.

Responsibilities

Greets and interviews patients at intake, obtaining and updating demographic and insurance information.
Maintains a high level of security for patient information, releasing it only to approved individuals.
Answers phones and questions from patients, doctor’s offices, and families, directing calls as needed.
Schedules and verifies patient appointments.
Communicates effectively with other departments regarding their patients.
Verifies current ID, insurance cards, and necessary paperwork in the EMR, updating them during patient registration.
Confirms ordering information with the patient and referral, checking for proper authorization and ensuring all forms/waivers are complete with appropriate signatures.
Collects and updates co-payments, issues receipts, allocates payments, and follows workflows for voiding/refunding payments.
Maintains a 2% error rate for report and billing information.
Prints medical records upon request.
Ensures SDMI Core Values are used in handling concerns with patients or staff.
Performs all duties of the Front Office Receptionist.
May assist other departments as needed.
May perform other job-related duties for the efficient operation of SDMI.