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Front Desk Admin for Clinic
$41,600 - $45,760/Yr
United Group - Mountain View, CA
posted about 1 month ago
Part-time,Full-time - Entry Level
Mountain View, CA
Furniture and Related Product Manufacturing
About the position
The Front Desk Administrator for the Acupuncture Clinic is responsible for creating a welcoming atmosphere and ensuring smooth daily operations while providing excellent customer service to clients. This role is ideal for detail-oriented individuals who can multitask effectively and have a passion for wellness and helping others.
Responsibilities
- Greet and check in clients warmly, ensuring a positive first impression.
- Schedule and manage appointments using clinic software (training provided).
- Answer phone calls, respond to emails, and handle inquiries professionally.
- Manage patient records, including updating and filing documentation accurately.
- Process payments, track billing, and assist with basic bookkeeping tasks.
- Maintain the cleanliness and organization of the front desk and waiting area.
- Communicate effectively with the clinical staff to ensure smooth patient flow.
- Assist with additional administrative duties as needed.
Requirements
- High school diploma or equivalent; additional education or training in administrative work is a plus.
- Prior experience in a front desk, receptionist, or administrative role (experience in a healthcare or wellness setting is preferred).
- Strong communication and interpersonal skills.
- Knowledge of Mandarin Chinese is highly preferred.
- Proficiency in basic computer applications (Microsoft Office, scheduling software).
- Ability to multitask, prioritize, and manage time efficiently.
- Positive attitude and passion for helping others; an interest in holistic health or acupuncture is a plus.
Nice-to-haves
- Experience in a healthcare or wellness setting.
- Interest in holistic health or acupuncture.
Benefits
- Competitive hourly rate, commensurate with experience.
- Employee discounts on clinic services.
- Paid training and opportunities for professional growth.
