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Front Counter Help

$35,360 - $35,360/Yr

Farmhouse Baking Co. - Rockland, MA

posted about 1 month ago

Part-time - Entry Level
Rockland, MA

About the position

The Counter Help position at Farmhouse Baking Co. involves providing exceptional customer service in a bakery setting. The role requires operating a cash register, maintaining cleanliness, and ensuring food safety while assisting customers with their needs. This part-time role is ideal for individuals passionate about food and looking to work in a fast-paced environment.

Responsibilities

  • Greet customers and provide assistance with shopping needs, answering questions and resolving issues in a timely manner.
  • Operate a cash register accurately and efficiently, handling cash, credit card transactions, and counting change.
  • Maintain a clean and organized store environment, including the cash register, counters, and surrounding areas.
  • Ensure that all food and products are handled safely and according to food safety guidelines.
  • Upsell and promote products, offering suggestions and recommendations to customers.
  • Manage time effectively and balance multiple tasks simultaneously.
  • Follow established sanitation and food handling procedures to prevent contamination and ensure a clean environment for customers.
  • Perform sales duties, including handling customer transactions and making change.
  • Demonstrate knowledge of culinary practices and food preparation methods to answer customer questions and provide recommendations.
  • Collaborate with colleagues to achieve sales goals and maintain a positive and welcoming store atmosphere.

Requirements

  • Previous experience in a bakery or restaurant setting is preferred, but willing to train.
  • Strong customer service skills and the ability to work effectively with customers of all ages and backgrounds.
  • Basic knowledge of food safety and handling procedures.
  • Excellent communication skills and the ability to work well in a team environment.
  • Proficiency in cash handling and basic math skills.
  • Physical stamina to stand for long periods and lift light objects.
  • Availability to work weekends, if needed.

Nice-to-haves

  • Experience in a bakery or restaurant setting.
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