Freight Forwarding - Import Manager

$75,000 - $95,000/Yr

Hitachi - Mineola, NY

Full-time - Mid Level

Mineola, NY

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Import Manager will oversee the Freight Forwarding import operations department, ensuring the overall direction and performance of the team. This role requires a strong understanding of Freight Forwarding Import Operations and involves working closely with the Branch Manager to achieve business objectives in a fast-paced environment. The Import Manager will lead the import operations staff, contribute positively to team success, and manage day-to-day operations while maintaining compliance with regulations.

Responsibilities

• Oversee the Freight Forwarding import operations department.
• Manage the import operations staff and ensure productivity and quality standards are met.
• Support day-to-day import operations as required.
• Train and develop the import operations team.
• Create and maintain Standard Operating Procedures for import operations.
• Review weekly Accounts Receivable Reports and communicate status to the Branch Manager.
• Investigate and plan the most appropriate route for shipments considering cost, transit time, and security.
• Negotiate contracts, transportation, and handling costs.
• Prepare all transportation documentation to meet Customs and insurance requirements.
• Liaise with third parties to move goods according to customer requirements.
• Arrange air transport for urgent and high-value freight.
• Coordinate US Customs Brokerage to guide freight through import procedures.
• Maintain communication and control through all phases of the journey, including management reports and statistics.
• Manage multiple customers globally, coordinating shipments between carriers and modes of transportation.

Requirements

• Minimum of 2-5 years of managerial or supervisory experience in the freight forwarding industry.
• High school diploma or GED; post-secondary education preferred.
• Proven leadership capabilities and ability to work flexible hours and overtime as needed.
• Excellent verbal and written communication skills.
• Ability to solve problems independently and in a team environment.
• Intermediate to advanced skills in Microsoft Office products.

Nice-to-haves

• Experience in a fast-paced, high-pressure setting.
• Ability to obtain Certification for Dangerous Goods.
• Knowledge of state, federal, and international laws and regulations related to freight forwarding.

Benefits

• Competitive salary range of $75,000 - $95,000 per year.
• Full-time employment with overtime opportunities.