About the position
WOONGJIN Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. The position involves processing customer billing accurately and within requested time per their requirements and according to company policy for the various company divisions. The role also includes managing, analyzing, and preparing correction forms for billing corrections in an access database, understanding essential freight documentation that supports charges invoiced, and auditing carrier freight bills.
Responsibilities
- Process customer billing accurately and within requested time per their requirements and according to company policy.
- Manage, analyze & prepare correction forms for billing corrections in access database.
- Understand and discuss essential freight documentation that supports charges invoiced and is required for payment.
- Audit carrier freight bills and interpret tariffs and contracts.
- Investigate and diagnose potential errors and duplicate carrier billing.
- Perform ad-hoc reporting as required.
- Perform other job-related duties as required.
- Be flexible to work overtime when needed.
Requirements
- Competent with Microsoft Office products, particularly Excel.
- Clear and concise communication skills.
- Ability to prioritize and shift focus to urgent issues while not falling behind on other duties.
- Good attitude and ability to work in a team setting.
- Ability to learn new systems quickly and adapt to abrupt changes.
- Well organized with good follow-up skills.
- Ability to sense urgency and know when to escalate for assistance.
- Ability to create and maintain professional relationships with customers and carriers.
Nice-to-haves
- Bachelor’s Degree preferred.
- Relevant/Related Work Experience can be substituted for Bachelor’s Degree.
- Eligible for Bilingual (Korean entry level) applicant.
