About the position
The Food Service Assistant is responsible for certain duties including, but not limited to, monitoring and recording proper temperature of food, setting up and maintaining a clean and sanitized serving area, preparing and serving food items, restocking food areas, cleaning and sanitizing equipment, receiving payment for food and beverages using a computerized register and other related responsibilities. Complies with Hazardous Analysis and Critical Control Point (HACCP) guidelines for food service. Provides outstanding customer service and effectively communicates with patrons and co-workers. Demonstrates ability to establish effective working relationships. Maintains quality control standards. May operate equipment such as, but not limited to, grills, beverage machines, toasters, ice cream dispensers, cash registers, computerized cash registers, steam equipment, dishwashers, telephones, refrigerators and freezers.
Responsibilities
- Monitor and record proper temperature of food.
- Set up and maintain a clean and sanitized serving area.
- Prepare and serve food items.
- Restock food areas.
- Clean and sanitize equipment.
- Receive payment for food and beverages using a computerized register.
- Comply with HACCP guidelines for food service.
- Provide outstanding customer service.
- Communicate effectively with patrons and co-workers.
- Establish effective working relationships.
- Maintain quality control standards.
- Operate various food service equipment.
Requirements
- Minimum of 16 years of age.
- Previous customer service experience.
- Retail counting and reconciliation of money knowledge.
- Knowledge of food service preferred.
- Ability to read, write and follow oral and written directions.
- Ability to perform basic math.
- On-the-job training will be provided.
- Serv Safe certification may be required depending upon location.
- Basic Life Support (BLS) may be required depending upon location.
Nice-to-haves
- Experience working in the food industry.
- Ability to work independently when necessary.
- Understanding of food safety and sanitation processes.
- Ability to be on feet for the majority of the day and walk far distances.
