Food Runner

Fourteen Foods•Franklin, TN

11d•Onsite

About The Position

At Truce, we’re redefining what food can be. With our tagline “fine food fast,” we serve up clean, sustainable ingredients - always free from artificial additives and seed oils - without sacrificing speed, flavor, or experience. Our front-of-house team delivers exceptional service that makes every guest feel seen, welcomed, and valued. Behind the scenes, our kitchen and baking teams bring the magic to life, preparing over 180 scratch-made items daily by hand. Our baristas and beverage servers craft incredible drinks, from rich coffees and refreshing mocktails to energizing protein drinks and house-made sodas. Our convenient drive-thru keeps things moving for guests on the go, perfect for team members who thrive on energy and efficiency. This is our first location, with plans for more on the way! Grow with us! Your opportunity expands as we do. Work with real food, made fresh, every single day. Join a team that truly puts people first, both guests and employees. Hours of Operation: 7:00 AM – 9:30 PM. Serving breakfast, lunch, and dinner. Whether you're passionate about hospitality, love working with your hands, or thrive in a high-energy environment, there’s a place for you at Truce. Come build something special with us.

Requirements

Must be 18 years of age or older.
A positive attitude and good manners.
Neat personal appearance and proper personal hygiene.
Valid Server Permit (ABC Card).
Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.
Ability to work effectively with other kitchen staff in a fast-paced environment.
Ability to maintain a clean and organized environment. Strong attention to detail.
Demonstrates flexibility and mental agility when assessing and responding to various routine and non-routine situations.
Ability to act decisively with or without sufficient information.

Responsibilities

Prepare the dining area before guests are seated and maintain a clean and organized space.
Assist kitchen staff with running orders.
Ensure a pleasant dining experience for guests.
Clear tables.
Stock side stations.
Support other service staff with tasks like refilling drinks and delivering food.
Ensure every guest has what they need, when they need it – sometimes before they realize they need it.
Promptly clear used dishes and silverware from tables after guests have finished their meals and wipe down tables.
Assist servers by refilling water glasses, delivering food, and stocking condiment stands and busser stations.
Assist servers by running food to customers in drive-thru and pick-up lines.
Knowledgeably answer customer questions about the food and beverage menu and organizational mission.
Clean dining areas by sweeping, mopping, and wiping down tables and chairs.
Replenish side stations with napkins, utensils, trays, and other supplies.
Help dishwashers by scraping and stacking dishes or loading them into the dishwasher.
Provide friendly and courteous service to guests, addressing any immediate needs and ensuring a positive dining experience.
Maintain cleanliness and sanitation in the dining room and kitchen, following all health and safety regulations.