About the position
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Want to work at a fun, new Japanese inspired restaurant in Tysons? Well you found the right place! Wren's story begins with its name. Meaning 'love' in Japanese, it is a nod to the country and culture that plays a significant role in the bar and restaurant's spirit. When referring to the bird, 'wren' evokes a friendly, bubbly energy that perfectly captures the establishment's warmth and effervescence. Inspired by the Japanese concept of izakaya, Wren is a space for guests to comfortably gather and connect while sharing good food, drink, and companionship. Chef Yo Matsuzaki draws upon locally-grown ingredients to present guests with sophisticated but approachable cuisine that fuses Japanese street food with modern American elements. From perfectly shucked oysters and expertly-cut sashimi to dishes such as baby beet salad with yuzu pistachio vinaigrette or grilled 'Mishima' wagyu steak, the menu celebrates the best of both cultures. To complete the experience, bartenders serve meticulously curated cocktails and locally crafted beer and wine that, for anyone interested, can be expertly paired with the cuisine. From start to finish, whether dropping in for happy hour, lingering over a long, romantic dinner, or topping off an evening at the theater with a nightcap, Wren is a unique destination that offers exceptional dining without pretense and a true gathering place for all.
Responsibilities
- Greets all guests in a courteous and friendly manner.
- Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.
- Assists other team members as necessary to meet guest needs.
- Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Responsible for clearing and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary.
- Transfers full tubs to the dish room, and assists other restaurant and kitchen staff as needed.
- Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.
- Assists in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room.
- Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures.
- Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.
- Completes all required side work, and takes initiative to jump in to assist servers, dishwashers, or other restaurant staff as needed.
- Works as a team player and actively contributes to the success of the guest's experience.
