Food Pantry Operations Manager - Non profit Social Services

$50,000 - $55,000/Yr

Alpert Jewish Family Service - West Palm Beach, FL

Full-time - Mid Level

Hybrid - West Palm Beach, FL

About the position

The Food Pantry Operations Manager at Alpert Jewish Family Service is responsible for overseeing the procurement and distribution of food to community members in need. This role involves managing the day-to-day operations of multiple pantry locations, training and supervising volunteers, and serving as a liaison for community food insecurity efforts. The manager will ensure that the pantry meets the needs of clients while adhering to budgetary guidelines and maintaining relationships with vendors and other food banks.

Responsibilities

• Oversee and manage the day-to-day operations of the three pantry locations (Palm Beach Gardens, West Palm Beach, and Boynton Beach).
• Conduct weekly visits to each location, with additional visits as needed based on projects or time of year.
• Inventory food and supplies quarterly and provide required food bank reports.
• Work with vendors to order food and supplies to supplement donations for the pantry.
• Manage monthly food spending according to approved budgetary guidelines.
• Collaborate with the Chief Program Officer and Director of Food Insecurity and Volunteer Leadership to manage food waste, pantry traffic, and shelf placement.
• Verify invoices and create requests for the Accounting Department.
• Schedule volunteers to assist with packing, sorting, and stocking shelves.
• Coordinate monthly pantry deliveries with volunteers and clients.
• Plan and order items for special occasion deliveries throughout the year.
• Plan holiday baskets for Rosh Hashanah, Thanksgiving, Passover, and Hanukkah as needed.
• Identify clients in need of food in collaboration with program directors.
• Participate in hunger education initiatives in Palm Beach and Martin County.
• Create social and interactive opportunities for the community to learn about the Food Insecurity program.
• Accept and track donations for the food pantry, including in-kind donations with the Development Department.
• Manage the volunteer food delivery fill-in process.
• Maintain relationships with other local food banks.
• Track client dietary restrictions via Electronic Health Records and/or Excel.
• Prepare monthly checklists for food, household items, and personal hygiene products to be distributed each month.
• Provide directions for facilities tasks required in the food pantries in collaboration with the Office Operations Manager.
• Obtain, maintain, disseminate data and report metrics for the food pantry program.

Requirements

• Bachelor's degree preferred.
• 3-5 years working in a non-profit with at least one year of program oversight.
• Experience recruiting and/or working with volunteers.
• Strong communication and leadership skills; ability to interact with staff, volunteers, and community members.
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint).
• Demonstrated cultural sensitivity.
• Experience in a highly collaborative environment requiring teamwork and self-motivation.
• Proficiency in customer service with high standards of timeliness and responsiveness.
• Valid Driver's License and clean driving record required.
• Strong organization and time management skills required.

Benefits

• Paid holidays
• Health insurance
• Employee assistance program
• 403(b)
• Loan forgiveness