About the position
This is a temporary position. The Senior Manager, Change Management and Communications is a key member of the Business Transformation Office team reporting directly to the Senior Director, Change Management. This role is responsible for creating and executing communications and change management efforts for Marriott's various stakeholders, including but not limited to hotel General Managers, hotel and above property associates and above property continent leaders. The primary focus of the Transformation Office over the next few years will be on designing and delivering the Digital Technology Transformation (DTT) program, arguably the most complicated change in the company's history. DTT is a multi-year effort to transform Marriott's technology and business process ecosystem, enabling Marriott to deliver on our vision to become the world's favorite travel company. The Transformation Office has been established to enable and accelerate DTT through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment. This role, as part of the Transformation Office, will contribute to building upon our existing expertise and creating the structures and capabilities we need to successfully communicate DTT. This role will partner closely with colleagues throughout the entire Transformation Office - including, but not limited to, PMO, Deployment, XD Business Process Design, and Continent Engagement. Success in this role requires strong critical thinking skills, strong writings skills, attention to detail, comfort with ambiguity, a proven ability to manage multiple work efforts at the same time, as well as a willingness to be tested on difficult and time-sensitive requests.
Responsibilities
- Create and execute communications and change management efforts for various stakeholders.
- Design and deliver the Digital Technology Transformation (DTT) program.
- Partner closely with colleagues in the Transformation Office.
- Contribute to building expertise and capabilities for successful communication of DTT.
- Manage multiple work efforts simultaneously.
Requirements
- Strong critical thinking skills.
- Strong writing skills.
- Attention to detail.
- Comfort with ambiguity.
- Proven ability to manage multiple work efforts at the same time.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
