Planet Fitness Part Time Fitness Ambassador

Planet Fitness•Hickory, NC

4d•Onsite

About The Position

Planet Fitness is seeking a Fitness Ambassador to be the heartbeat of the club, creating a welcoming and energetic environment for members. This entry-level role is ideal for individuals with a positive attitude and a passion for fitness and helping others. The Fitness Ambassador will be responsible for engaging with members, promoting club offerings, and maintaining a clean and safe environment. This position offers real experience in the fitness and wellness industry with clear pathways for career advancement into trainer, club management, or leadership roles.

Requirements

High school diploma or equivalent required.
Must be 18 years of age or older.
Prior experience in customer service, hospitality, or fitness preferred.
Strong interpersonal and communication skills.
Demonstrated reliability, punctuality, and ability to work independently.
Passion for fitness and helping others; willingness to learn basic training techniques.
Must complete fitness training certification (NCSF) and manufacturer specific equipment training within 90 days of hire.
Must be able to perform and demonstrate a wide range of exercises, including strength, cardio, and flexibility movements.
Ability to stand and walk for extended periods (often 4–8 hours per shift) while engaging with members on the fitness floor.
Capability to lift, move, and safely adjust fitness equipment weighing up to 50 lbs.

Nice To Haves

NCSF personal training certification (or willingness to obtain within 90 days).

Responsibilities

Greet members with enthusiasm and make everyone feel welcome.
Be a visible, approachable presence on the fitness floor.
Assist with check-ins, questions, and member needs.
Promote programs, events, and club offerings.
Help maintain a clean, safe, and motivating environment.
Build relationships with members, know their names, celebrate wins, and encourage progress.
Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
Provide orientation and guidance to new members on basic workout routines and equipment use.
Demonstrate basic knowledge of cardio, strength, and functional training equipment.
Assist members with proper equipment use and safe techniques.
Support member retention by building rapport and encouraging positive workout experiences.
Foster a welcoming and inclusive environment aligned with the club’s 'Judgement Free Zone' philosophy.
Engage with members on the fitness floor to provide encouragement and support.
Promote club programs, personal training services, and special events.
Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.
Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
Conduct light maintenance checks and promptly report any issues.
Maintain a safe, organized, and visually appealing club environment.