Seminole Hard Rock Hotel & Casino - Tampa, FL

posted about 1 month ago

- Entry Level
Tampa, FL
Accommodation

About the position

The ICON HOST(ESS) is responsible for welcoming and greeting guests at the restaurant, obtaining information from guests, and ushering guests to seats, ensuring a positive guest experience in our Fine Dining Restaurant Outlets. This position pays $16/hour.

Responsibilities

  • Greets guest at entrance to restaurant in a positive manner.
  • Obtains basic information from guest such as name, number in party, and seating preferences.
  • Ushers guests to seat location at a pace that is comfortable to the guests.
  • Promotes positive guest/employee relations.
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Other assignments as directed.

Requirements

  • High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Benefits

  • Medical, Dental, Vision & Life Insurances
  • 401K
  • Paid time off
  • Annual Bonus Opportunity
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