Financial Counselor

$37,440 - $47,840/Yr

Ridgeview Institute - Smyrna, GA

Full-time - Entry Level

Smyrna, GA

Hospitals

About the position

The Financial Counselor at Ridgeview Institute Smyrna plays a crucial role in patient financial services by verifying benefits and eligibility for admissions, preparing admission folders, and collecting co-pays and deductibles. This position is essential in establishing effective payment plans and coordinating with utilization review and discharge planning to minimize the risk of non-payment, ensuring patients understand their financial responsibilities while supporting both inpatient and outpatient services.

Responsibilities

• Accurately verify insurance benefits and eligibility for all admissions.
• Prepare admission folders and collect co-pays/deductibles from patients.
• Assist with establishing payment plans and coordinating financial arrangements with collection personnel.
• Collaborate with utilization review and discharge planning to limit the risk of non-payment.
• Provide ongoing patient benefit information and participate in patient discharge procedures.
• Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.

Requirements

• High school diploma or GED required; Master's degree preferred.
• A minimum of one (1) year experience in admission processes and collections procedures.
• Working knowledge of managed care and interpretation of insurance coverage plans, co-payments, and deductible schedules.
• Proficiency in Microsoft Excel and business software programs.

Nice-to-haves

• Experience in healthcare financial counseling or related field.
• Knowledge of government intermediaries and regulatory requirements.

Benefits

• 401(k) matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid holidays
• Employee assistance program
• Free parking
• Cafeteria on site
• Employee engagement events
• Employee recognition program