This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

Atrium Health Floyd - Charlotte, NC

posted 2 months ago

Full-time - Entry Level
Charlotte, NC

About the position

The Financial Counselor plays a crucial role in assisting patients and their families with financial arrangements for medical services. This position ensures that all insurance requirements are met prior to patient arrival and informs patients of their financial liabilities. The counselor is responsible for patient registration, insurance authorization, financial service administration, and claim resolution, all while maintaining a professional and service-oriented relationship with patients and healthcare providers.

Responsibilities

  • Admit, register, and pre-register patients with accurate demographics and financial data.
  • Request insurance authorizations for medical and dental procedures via online portal or phone.
  • Provide estimates for future services to help determine patient liability.
  • Screen patients for charity care, COBRA, and Medicaid, completing applications as needed.
  • Calculate and collect payments from patients for hospital and faculty physicians, setting up payment arrangements.
  • Reconcile daily money collected and work with collections agencies to resolve balances.
  • Refer patients to the Manufacturer Drug program for medications as needed.
  • Review and explain claim rejections on patient accounts and resolve balance issues.

Requirements

  • High School Diploma or GED required.
  • 2 years of experience in hospital/clinical services access or billing and collections insurance required.
  • Excellent communication skills, both oral and written.
  • Ability to analyze data, perform multiple tasks, and work independently.
  • Ability to develop and maintain professional, service-oriented relationships.

Nice-to-haves

  • Experience with financial counseling in a healthcare setting.
  • Familiarity with insurance processes and regulations.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service