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Financial Aid Counselor
Southern California University - Whittier, CA
posted 3 months ago
About the position
The Financial Aid Counselor at Southern California University plays a crucial role in assisting current and prospective students and their families with financial aid processes. This position involves counseling on financial aid requirements, application procedures, and available aid programs, while also reviewing student files to determine eligibility for various financial aid options. The counselor must stay informed about federal, state, and institutional financial aid policies and regulations, and contribute to the continuous improvement of the Office of Financial Aid's services and procedures.
Responsibilities
- Counsel students and parents regarding application procedures and available financial aid programs.
- Provide feedback and suggestions for improvement on Office of Financial Aid procedures.
- Establish and maintain professional relationships with other University departments.
- Serve on applicable financial aid committees.
- Maintain knowledge of frequently used software systems, especially Jenzabar JFA and J1 products.
- Represent the Office of Financial Aid at recruitment activities such as open houses and orientations.
- Stay updated on changes to federal and state regulations through training and professional organizations.
- Specialize in areas such as work-study, private loans, Pell grants, Cal grants, or institutional scholarships.
- Process confidential financial aid documents ensuring accuracy and completeness.
- Review and assess student financial aid application data and determine eligibility for aid.
Requirements
- Associate's Degree plus 1 to 2 years' experience in a financial aid environment or equivalent education and experience.
- Working knowledge of federal and state aid regulations and policies.
- Strong analytical and organizational skills with attention to detail.
- Excellent verbal and written communication skills.
- Demonstrated knowledge of computerized financial aid applications, preferably Jenzabar.
- Experience in a diverse, multicultural environment.
- Ability to work independently and as part of a team.
Nice-to-haves
- Bachelor's degree from an accredited institution.
- Prior experience working as a Financial Aid Counselor or equivalent.
Benefits
- Full-time position with a competitive hourly wage of $20 - $25.
- Hybrid/Remote work options.
