Financial Aid Counselor II

$43,014 - $43,014/Yr

University of Houston - Houston, TX

Full-time

Hybrid - Houston, TX

Educational Services

About the position

The Financial Aid Counselor II plays a crucial role in assisting prospective and current students with all aspects of acquiring and maintaining financial aid. This position involves verifying student information, reviewing academic progress, and ensuring compliance with federal and state regulations governing financial aid eligibility. The counselor will also communicate with students to keep them informed about their financial aid status and perform various administrative duties related to financial aid processing.

Responsibilities

• Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript.
• Reviews each ISIR file to determine if it needs to be loaded into PeopleSoft for review.
• Reviews student Satisfactory Academic Plan appeals; determines if progress has been made; suspends students and removes aid if no progress is made.
• Liaises with students as necessary via email, phone, or in person to keep them up-to-date with their status.
• Runs reports and queries.
• Performs all other duties as assigned.

Requirements

• Bachelor's degree
• Minimum of three (3) years of related job experience
• Understanding of federal and state regulations that govern financial aid eligibility in higher education and the related trends, issues, and accepted practices.
• Knowledge of relevant Department of Education websites, including COD, NSLDS, and FAA Access.
• Good technical skills, including proficiency in MS Office and PeopleSoft.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to use independent judgment.
• Ability to multitask.
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.

Benefits

• Hybrid Work eligibility after the initial 90 days of employment.