Field Service Technician

$45,760 - $49,920/Yr

American Access - Forney, TX

Full-time - Entry Level

Forney, TX

Fabricated Metal Product Manufacturing

About the position

American Access, Inc. is seeking a Field Service Technician to evaluate, install, and service Modular Aluminum Handicap Ramps in Eastern Texas. This role emphasizes customer service and requires the technician to travel throughout the territory, ensuring that installations meet company standards and customer needs. The technician will work independently, with support staff offsite, and will be responsible for maintaining equipment and completing necessary documentation.

Responsibilities

• Evaluates and takes measurements at customer's homes and recommends proper equipment.
• Sketch job plan layout that shows details of installation requirements.
• Installs products to residential or commercial structures according to work order specifications, safety procedures, and instructions.
• Verifies that job specifications are appropriate for work orders.
• Safely drives company vehicle to customers' houses or places of business.
• Maintains vehicle and equipment in clean and proper operating condition.
• Completes required production forms at end of daily work order assignments.
• Maintains machinery by performing routine preventative and scheduled maintenance on equipment and troubleshooting problems and malfunctions as needed.
• Safekeeping, proper use and care of all company property issued during employment, including tools, toolboxes, electronic devices, credit cards, productivity tools and documents.
• Oversee and report on warehouse product inventories weekly.
• Plans and executes schedule to meet daily and weekly deadlines.

Requirements

• At least 2 years of work-related experience in home services, construction, or equivalent.
• High school diploma or equivalent.
• Power tool experience required.
• Strong interpersonal skills with customers and support staff.
• Ability to read a tape measure and understand basic math.

Nice-to-haves

• ADA knowledge a plus.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance