Field Service Technician - Dallas, TX Area

Impact Solutions•Dallas, TX

1d•Remote

About The Position

Join a rapidly growing, privately held industrial machinery leader with a 25% double-digit employee tenure rate. Drive advanced technical solutions, hands-on diagnostics, and client training directly in the field. This is a high-autonomy, road-warrior position requiring up to 80% travel (Domestic, Canadian, and Occasional Overseas). The role serves as the premier technical subject matter expert and the ultimate "Voice of the Customer" across the territory. You will be troubleshooting complex multi-ton hydraulic machinery and advanced auxiliary work tools, leading interactive training classrooms of up to 30 dealer technicians. Backed by extensive internal R&D, a clean modern infrastructure, and robust benefits like profit sharing and educational reimbursement, this position treats you like a foundational business partner.

Requirements

5+ Years of Dedicated Mastery Diagnosing and Repairing Heavy Mobile Equipment & Large Hydraulics
Associate’s Degree in Fluid Power, Certified Fluid Power Hydraulic Specialist (CFPHS), or 5+ Years Comparable Field Expertise
Electrical & Hydraulic Schematic Fluency, Multi-Meter Diagnostics, Pressure/Flow Meters, and Light Field Welding
Pre-Employment Physical and Drug Screen Required
Must possess a valid Driver’s License and Passport capability
5 or more years of proven, hands-on field experience diagnosing, maintaining, and rebuilding complex hydraulic systems and mobile heavy equipment (excavators, material handlers, large specialty systems)
An Associate’s Degree in Diesel Technology/Fluid Power, an official Hydraulic Certification, or 5+ years of verified advanced mechanical field experience in lieu of a degree
Complete mastery in interpreting high-level hydraulic/electrical blueprints and utilizing precision testing tools under rigorous field conditions
Absolute readiness and physical capability to handle an 80% travel workflow across heavy industrial environments, uneven terrain, and varied outdoor worksites in all weather conditions
Exceptional interpersonal skills with the professional confidence to train others, navigate dealer relationships, and speak clearly on technical hydraulic principles
Must reside in a centralized Dallas-Fort Worth location within a 2-hour drive of a major airport hub (DFW / Love Field) to support rapid dispatching
Must be a US Citizen or Green Card holder

Nice To Haves

Spanish proficiency is a strong asset

Responsibilities

Serving as the Lead Technical Point Person and field liaison across the region, managing high-value equipment installations and onsite system startups
Utilizing electrical/hydraulic schematics, multi-meters, pressure gauges, and flow meters to independently diagnose complex operational failures on sophisticated mobile machinery, specialized valving, and high-pressure subsystems
Performing critical, heavy-duty mechanical repairs, high-pressure fluid power servicing, and light field structural welding directly on-site at active customer operational locations and industrial job sites
Providing clear, empathetic technical support over the phone, text, and email, partnering closely with internal engineering and inside parts teams to resolve critical diagnostic roadblocks
Developing and executing comprehensive classroom and hands-on maintenance training programs for up to 30 dealer technicians and end-user operators
Compiling meticulous service database documentation, tracking equipment performance, and delivering weekly trip reports directly to management to fuel continuous engineering improvements
Managing personal travel logistics (flights, lodging, rentals) and maintaining highly organized weekly expense reports on a corporate-issued credit card