Field Service Technician 2

HOLT GroupLongview, TX
Onsite

About The Position

Holt CAT, the largest Caterpillar dealer of heavy equipment in the United States, is seeking an experienced Field Service Technician for the Fort Worth / Bridgeport Texas Region. The Field Service Technician's primary role is to conduct exceptional field service repairs, which include addressing problems such as pumps, hydraulics, engines, transmissions, HVAC, and electrical issues on heavy equipment like dozers, backhoes, front-end loaders, and excavators. Hours for this position will be Monday thru Friday 7am to 5pm, must be able to work overtime. Must have a valid driver license and a good driving record. Related construction equipment experience is required for this role. Must be able to obtain a CDL Class B.

Requirements

  • More than two years of heavy constructions equipment experience required
  • Valid Driver’s license required
  • Ability to obtain a valid Commercial Driver's License (CDL)
  • Must have an safe driving record to qualify
  • Must pass a DOT physical and maintain a medical card
  • Must own required tools to perform repairs

Nice To Haves

  • Three or more years of heavy construction equipment experience preferred
  • Diesel Technology schooling preferred
  • MSHA certification preferred
  • Air conditioning certification preferred

Responsibilities

  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Performs repairs and troubleshooting offsite with minimal supervision
  • Performs troubleshooting and diagnoses of equipment malfunctions and failures
  • Removes and install parts, disassembles and assembles components
  • Tests, makes adjustments, and verifies proper operation of all repairs and adjustments
  • Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
  • Operates equipment and vehicles with possession of all necessary licenses and certificates
  • Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
  • Adheres to contamination control and HAZMAT rules and regulations
  • Maintains all company equipment, tools, and vehicle in a good, clean, and working order
  • Communicates job progress to supervisor and customer as needed
  • Completes assigned jobs and task to meet flat rate time and re-work standards
  • Works overtime as required by workload and customers’ needs
  • Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
  • Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
  • Requires regular and punctual employee attendance
  • Performs other duties as assigned.
  • Demonstrate alignment with the company's mission and core business values
  • Collaborate with key internal/external resources
  • Participate in ongoing self-development.
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