Field Service Technician- New Haven, CT

$21 - $23/Yr

Mettler Toledo - New Haven, CT

Full-time - Entry Level

New Haven, CT

Computer and Electronic Product Manufacturing

About the position

As a Field Service Technician, you will test, clean, repair, reassemble and calibrate pipettes to ensure they are conforming to our quality standards and ready for our customers. This position is considered safety sensitive and is subject to drug testing as permitted by law.

Responsibilities

• Conducting mechanical and electronic measurements, recording results, and inspecting serviced pipettes against established quality and performance parameters.
• Reassembling and calibrating pipettes to meet manufacturer standards, ensuring all repair work meets necessary guidelines.
• Prioritizing orders and expediting them through our database system, following customers' specific order requests.
• Focusing on meeting our service levels and turnaround time commitments which may include working overtime as needed.
• Completing all related reports and data entry into our automated system.

Requirements

• Must have a valid driver's license and good driving record.
• Must have strong interpersonal and verbal (English) communication skills.
• Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.
• Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.
• Must be able to work independently with minimal supervision.
• This opportunity would travel 50-95% of the time and cover New Haven, and CT regions.

Benefits

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• Paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits