Field Service Tech 1

WesTech Engineering • Ames, IA

3h • Hybrid

About The Position

WesTech has an immediate opening for a Field Service Technician who will visit various job sites within the United States and internationally to perform install, maintenance, and training activities. Candidates for this position may be required to pass pre-employment and periodic screenings, including background checks, drug and alcohol tests, or other necessary assessments.

Requirements

• High School Diploma, GED, or equivalent
• Valid driver's license and an acceptable Motor Vehicle Record
• Ability to complete domestic or international travel, including weekends and holidays, up to 80% of the time (90% of travel domestic, 10% of travel international)
• One or more years of experience completing mechanical or electrical repairs
• Ability to pass a criminal background, medical, or other related screenings as required by specific client locations
• Knowledge of or experience with steel fabrication, welding and inspection
• Ability to resolve basic electric/motor/VFD trouble shooting
• Ability to read and understand engineering detail drawings
• Excellent communication and customer service skills
• Excellent grammar, writing and proofreading skills
• Organizational and time management skills

Nice To Haves

• Two year or higher degree or certification in in a mechanical trade program, programming or engineering
• Three or more years of experience completing mechanical or electrical repairs.
• Ability to resolve basic electric/motor/VFD trouble shooting
• Ability to read and understand engineering detail drawings
• Knowledge of or experience detailing mechanical equipment similar in nature to WesTech equipment

Responsibilities

• Startup of equipment, mechanical trouble shooting of problems and training of plant personnel.
• Visits clients with Agent, Regional Sales Manager, or Account Manager to understand current needs.
• Conduct shop inspections, installation of structural steel components at jobsite, erection and start-up supervision and assistance.
• Provide warranty repair and problem resolution.

Benefits

• Competitive salary and performance-based annual bonuses
• Dollar for dollar 401K match of 6%
• Flexible work hours, hybrid schedules with remote work options
• Comprehensive health and wellness benefits package
• Company HSA contribution, Paid Parental Leave, Employee Assistance Program
• Company-paid Life Insurance, Accidental Death and Dismemberment, and Long-term Disability
• PTO plan and Paid Holidays
• Tuition Reimbursement
• Company celebrations, summer parties, volunteer opportunities, games, prize drawings, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED