Field Service Representative

stratasys • Albuquerque, NM

1d • Remote

About The Position

Stratasys is looking for an experienced Field Service Representative to join their team. This role is ideal for individuals who enjoy customer interaction and excel at maintaining and repairing additive manufacturing equipment (3D printing). The position requires candidates to reside within 50 miles of a major airport (Albuquerque, NM) to facilitate travel to customer sites and the regional headquarters in Minneapolis, MN. The Field Service Representative will be the face of Stratasys, responsible for assisting customers with their Stratasys printers, performing installations, general maintenance, upgrades, preventative maintenance, and customer training. This is an essential, dynamic role that involves regular travel to customer sites and remote work, allowing for the development of ongoing customer relationships.

Requirements

• High School Diploma or GED
• 1+ year in a field service/representative role
• 1+ year of hands-on mechanical or electrical experience
• Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment
• Must live within 50 miles of a major airport (Albuquerque, NM)

Nice To Haves

• 2-year Technical Degree
• Additional year of mechanical/electrical experience
• Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM
• Remote work experience
• Strong customer-facing skills
• Proficient in computer technology
• Self-starter and self-reliant attitude

Responsibilities

• Assisting customers and their Stratasys printers
• Installations, general maintenance, upgrades, preventative maintenance and customer training
• Building ongoing customer relationships
• Traveling regularly to customer sites and working remotely

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED