The Recruiting Group - Madison, WI

posted 26 days ago

Full-time
Remote - Madison, WI
Administrative and Support Services

About the position

The Field Service Engineer will be a key member of the Central Region service team, responsible for providing on-site service including preventive maintenance, calibration, installation, and training across various product lines primarily in Wisconsin, Minnesota, Iowa, and Illinois. This role requires a strong commitment to customer satisfaction and the ability to work independently.

Responsibilities

  • Perform preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
  • Manage inventory, trip planning, and administrative tasks related to service functions.

Requirements

  • 2 years' experience in troubleshooting, repairing, and maintaining complex analytical instruments.
  • Ability to work independently and with a strong commitment to customer satisfaction.
  • Ability to work with electronic schematics, test equipment, and repair tools.
  • Associate's degree in engineering or chemistry (required).
  • Valid driver's license and passport.

Benefits

  • Full benefits package
  • Profit-sharing contribution to 401k retirement savings
  • $10,000 anniversary bonus every five years
  • Additional bonus opportunities
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