About the position
Leica Biosystems' mission of 'Advancing Cancer Diagnostics, Improving Lives' is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. The Field Service Engineer I for Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position is part of the Service Organization and will work remotely out of Green Bay, WI. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
Responsibilities
- Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
- Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
- Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
Requirements
- Associate's degree with 1+ years of technical experience OR Bachelor of Science in related field OR equivalent military experience.
Nice-to-haves
- Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
- Field Service Engineering and/or Networking/IT system upgrades.
- Experience in a lab or hospital environment.
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
