About The Position

As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage. You will inspect products and keep records of damaged, defective, shortages of, movement of, and expired products using computer systems. You will also check inventory records to determine availability of requested products, and clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations. Additionally, you will examine and inspect stock items for wear or defects, reporting any damage to supervisors. You will confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries, and investigate customer complaints and track service levels/problem solve any discrepancies. You will work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments), and organize, retrieve, or place goods from/into stock received via multiple sources. Finally, you will deliver equipment to customer sites and arrange merchandise for transport (on delivery and return), as needed.

Requirements

  • High School Diploma or GED
  • Two (2) years’ relevant work experience
  • Possess a valid driver’s license with no restrictions
  • Ability to lift, push, pull and carry up to 50 lbs
  • Must have the ability to work flexible hours, as needed to support the business needs, including weekends and evenings call as needed

Nice To Haves

  • Medical device experience
  • Warehouse/ inventory control experience in a fast-paced environment
  • ERP; Microsoft Office

Responsibilities

  • Compile and inspect incoming/outgoing kits for compliance with specifications and usage.
  • Inspect products and keep record of damaged, defective, shortages of, movement of, and expired products using computer systems.
  • Check inventory records to determine availability of requested products.
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries.
  • Investigate customer complaints and track service levels/problem solve any discrepancies.
  • Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments).
  • Organize, retrieve, or place goods from/into stock received via multiple sources.
  • Deliver equipment to customer sites and arrange merchandise for transport (on delivery and return), as needed.

Benefits

  • $23.90 per hour + $1 per hour shift premium, plus bonus eligible and benefits.
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