Field Deployment Technician I or II - Offering Relocation Support

$49,920 - $63,440/Yr

Astound Broadband - Portland, OR

Full-time - Entry Level

Portland, OR

About the position

Astound Broadband is seeking a Field Deployment Technician I or II to join their team. This role involves troubleshooting, installation, and maintenance of the company's access infrastructure equipment, particularly in the wireless and towers division. The technician will be responsible for ensuring the functionality of network connections and equipment, contributing to the overall efficiency and optimization of the company's services.

Responsibilities

• Perform installations, troubleshooting, and repair of Astound Broadband infrastructure including network connections from microwave and millimeter-wave radio headend to backbone equipment/hardware.
• Part of a 24/7 on-call rotation.
• Perform connects and disconnects, upgrades, downgrades, and relocates; install additional hand-offs and install or remove equipment.
• Network Equipment Installation and Troubleshooting: Radio installation - microwave and millimeter-wave equipment, routers, and switches.
• Cable Placement - Terminations and Splicing - Optical fiber and copper, Wi-Fi Equipment - indoor-outdoor.
• Basic DC/AC installation, knowledge and best practices.
• Create build history/document and upload to the internal Wiki.
• Perform Site Survey.
• Various tasks and special projects assigned by manager associated with the organization and company with the emphasis of driving efficiency and optimization.

Requirements

• Basic to Intermediate experience in physical, data-link and network protocols and architectures.
• Experience with routers, firewalls, and switches.
• Knowledge of system load balancing and redundant system architecture.
• Ability to set up and design simple to complex networks involving wireless equipment, Cisco switches, and routers.
• Demonstrated ability to diagnose and solve problems.
• Ability to follow direction and possess the ability to follow through.
• Basic experience with LAN and WAN technology.
• Ability to comply with all Company implemented safety procedures.
• Knowledge of basic mathematics and electronics.
• Strong attention to detail with excellent time management and organization skills.
• Basic knowledge of DC components and best practices.
• Basic understanding of the physical network layer, CAT 5e/6, 66 blocks, 110 blocks, patch panels, fiber optic cables, etc.
• Ability to work independently and in fast-paced environments with limited supervision.

Nice-to-haves

• RF awareness preferred (will certify).
• Ability to work at heights installing telecom equipment/materials.

Benefits

• Paid holidays
• Disability insurance
• Relocation assistance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Paid sick time