Field Auto Adjuster - Edison, NJ
$52,260 - $92,790/Yr
Allstate - Parsippany-Troy Hills, NJ
posted about 1 month ago
Full-time - Mid Level
Parsippany-Troy Hills, NJ
Insurance Carriers and Related Activities
About the position
The Field Auto Damage Adjuster at Allstate plays a vital role in the auto claims handling process by writing estimates directly at customer locations, including homes, repair shops, or tow yards. This position involves various customer interactions and requires a blend of investigative, communication, negotiation, and problem-solving skills to assess and finalize claims efficiently. The role is dynamic, requiring travel within Edison, NJ, and offers opportunities for professional development and a supportive work environment.
Responsibilities
- Write estimates for auto damage claims at customer homes, repair shops, or tow yards.
- Investigate and settle complex property damage and liability insurance claims.
- Communicate effectively with customers through phone, email, and video chat to guide them through the claims process.
- Negotiate claims settlements with customers, vendors, and third-party carriers.
- Maintain accurate documentation of claims and ensure compliance with company policies.
Requirements
- 18 months+ experience in auto collision estimating using CCC or Mitchell.
- Proficient written and verbal communication skills.
- Strong attention to detail and ability to write precise and comprehensive estimates.
- Comfortable with utilizing technology and various platforms for claims processing.
- Valid driver's license and willingness to travel.
Nice-to-haves
- Experience with Audatex estimating software.
- Background in customer service or claims handling.
- Familiarity with insurance policies and coverage interpretation.
Benefits
- Competitive pay with support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that supports work/life balance.
- Initial and ongoing training for proficiency in the role.
- Comprehensive benefits including 401K/pension and education reimbursement.
