Field Application Engineer

EF Johnson - Irving, TX

Irving, TX

Computer and Electronic Product Manufacturing

About the position

The Field Applications Engineer is responsible for testing, evaluating, verifying, and reporting compliance with product definitions, desired specifications, feature sets and operation of vendor products and factory products. Write technical documentation for Engineering, Product Planning, Technical Support, and Tuning Department. Assist in laboratory and field problem investigations as well as solution testing and validation. Provides special support to JVCKENWOOD USA technical staff, sales channels, and end-users beyond routine technical support. Includes varying degrees of travel. This position will report to the Director of Engineering with JVCKENWOOD USA Corporation as part of their communications support team and is located in Irving, TX. This position requires you to work in the office most days.

Responsibilities

• Breadboard, prototype, modify, cable, test and document standard or special interfaces.
• Source and purchase equipment, supplies, and parts for engineering and major duties.
• Write instruction sheets, manuals, and application notes, tuning and service procedures.
• Support and train product manager, engineering, technical support, tuning department, sales, dealers, end-users, and vendors.
• Evaluates competitive products for planning, design engineering and sales/marketing information purposes.
• Primarily involved in Land Mobile projects with occasional involvement in amateur radio projects.

Requirements

• Associate degree in relevant discipline or equivalent work experience.
• Installation and troubleshooting experience of Land Mobile public safety and business radio equipment and systems.
• Thorough knowledge of contemporary FM analog radio circuitry in all Land Mobile frequency bands.
• Associate of Science Degree in Electronics or equivalent experience required.
• Experience in tone and D.C. remote control, trunking logic controllers, conventional repeater controllers; CAD systems and consoles, GPS / Automatic Vehicle Location equipment and systems is desirable.
• Experience interfacing tone signaling, digital ANI encoder/decoders and voice encryption boards, peripheral equipment.
• Experience in performing technical analysis, reporting, documenting, writing technical procedures, bulletins, instruction sheets, manuals, and application notes.
• Firm understanding of TCP/IP Networks and supporting protocols to include (but not limited to) OSPF, Unicast, Multicast, SIP.
• Experience in mobile data systems such as mobile data terminals, mobile personal computers and applications software, radio modems, mobile data peripheral equipment, repeater data controllers, and host system interfaces is desirable.
• Amateur radio License desirable.