Fiber Installation Technician

STS/UtiliQuest - Clive, IA

Full-time - Entry Level

Clive, IA

Administrative and Support Services

About the position

Prince Telecom is hiring entry level Fiber Optic Technicians in West Des Moines, IA to join our team and help connect America! We provide paid training, a company vehicle, full benefits and more! Compensation: $18/hr+ Job Type: Full-Time (W2)

Responsibilities

• Install, disconnect, reconnect, add, change, and troubleshoot fiber optic systems.
• Set up and configure residential networking equipment such as ONT's, routers and switches.
• Perform testing on company issued devices and customer devices.
• Interface with customers to identify and remedy sources of customer-perceived issues.
• Complete paperwork accurately and report/record work order status updates.
• Greet and interact with customers in a professional courteous manner including when responding to escalations and repeated customer concerns.
• Review all requested services with the customer in order to ensure understanding and agreement.
• Educate the customer regarding product and service usage.

Requirements

• Minimum 18 years old
• Valid standard driver's license required
• Authorized to work in the United States for this company without sponsorship
• High school diploma or equivalent
• Comfortable working in tight spaces (crawl spaces, house attics, etc.)
• Comfortable working through inclement weather
• Comfortable using small hand tools, power tools, and test equipment.
• Comfortable working in a fast-paced, time-sensitive environment
• Effective communication skills
• Ability to lift, climb, and carry ladders weighing up to 80lbs.

Benefits

• Pay: $18/hr + Production incentives
• Company vehicle, cell phone, tools, PPE, etc.
• Weekly paychecks
• Growth opportunities
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Flexible Spending Accounts
• Short- and Long-Term Disability
• Supplemental Life and AD&D
• 401(k) Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement for select degrees