About the position
We are looking to hire a Federal Technology Specialist- Business Applications to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or intelligence community. In this role you will be the Technology Specialist (pre-sales consultant) for your assigned workload and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing. You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers. This role is flexible in that you can work up to 50% from home.
Responsibilities
- Advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker.
- Design the solution and deliver an industry-aligned demonstration to the customer.
- Engage partners for co-sell and implementation considerations.
- Assist engineering to address emerging technologies and Customer Success Unit for deal support.
- Secure the customer's solution design endorsement.
- Support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
- Develop relationships with decision makers and position as a trusted advisor.
- Share technical, industry knowledge and best practices with peers.
- Engage with customers proactively and independently.
- Lead technical discussions with customers and establish rules of engagement for extended teams.
- Demonstrate solution capabilities and secure the customer's solution design endorsement.
- Engage with the account team to land solution envisioning sessions and business value assessments.
- Deliver compelling customer-centric solution demonstrations.
- Assist in formalizing the customer proposal.
- Engage in partner sell-with scenarios and support partner technical capacity.
- Capture core competitive knowledge and deliver back to product and engineering teams.
- Lead discovery sessions to yield output of customer-agreed business challenges.
- Demonstrate and oversee demonstrations of products, services, and integration.
- Build readiness plan and proactively identify learning gaps.
Requirements
- 5+ years technical pre-sales or technical consulting experience.
- Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience.
- Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience.
- Citizenship verification due to legal restrictions.
- Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Nice-to-haves
- 6+ years technical pre-sales, technical consulting, or technology delivery experience.
- 4+ years experience with cloud and hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
- Skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications and Power Platform, or Salesforce, Appian, and ServiceNow.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
