Family Support Specialist - Safe Families Oklahoma - FT

It's My Community Initiative - Shawnee, OK

Full-time - Mid Level

Shawnee, OK

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Family Support Specialist at Safe Families Oklahoma is responsible for connecting vulnerable families with community resources and support systems. This role focuses on minimizing risks of abuse or neglect by engaging local churches and volunteers to provide temporary living solutions for children. The specialist will assess family needs, create individualized goal plans, and empower participants to achieve self-sufficiency through advocacy and resource education.

Responsibilities

• Screen incoming referrals to confirm program eligibility and conduct initial intake assessments.
• Collaborate with participants and their support system to establish an individualized goal plan.
• Provide referrals to community resources and educate participants about available services.
• Act as an advocate and empower participants to increase self-sufficiency.
• Provide supportive counsel in response to psychosocial impacts such as unemployment, houselessness, and trauma.
• Provide crisis intervention through rapid assessment and develop crisis intervention plans with service providers.
• Complete all program documentation and ongoing case notes in the Safe Families National database.
• Create, plan, and coordinate volunteer training opportunities and connections for regional volunteers and church partners.
• Connect volunteers to their network and provide ongoing support.
• Plan and coordinate Family Coach Training events throughout the year.
• Collaborate with the Leadership Regional Community Engagement Leader to present at community outreach events and cultivate partnerships with other organizations.
• Contribute to SFO social media accounts and webpage.

Requirements

• Bachelor's degree in Social Work or related fields required.
• 4+ years of relevant experience will be considered in lieu of Bachelor's degree.
• 3+ years of experience working in social services, child welfare, and/or human services preferred.
• Experience working with database/management information systems preferred.
• Familiarity with faith-based or similar programs/services, including outreach, intake, and case management preferred.
• Experience in customer service/volunteer management preferred.
• Proficient in all Microsoft Office Applications required.
• Excellent verbal and written skills required.
• Ability to work independently required.
• Strong attention to detail, organizational and critical thinking skills required.
• High level of interpersonal skills to handle sensitive and confidential situations with tact and diplomacy.

Nice-to-haves

• Master's degree in Social Work or related fields preferred.
• Experience with crisis intervention preferred.

Benefits

• Flexible scheduling options
• Opportunities for professional development
• Supportive work environment focused on community engagement