About the position
The YWCA Greater Harrisburg is seeking a full-time Family & Crisis Advocate. This professional representative will provide victim services to child victims of domestic and sexual violence and their families at UPMC's Children's Advocacy Center. The YWCA and UPMC have a longstanding and productive partnership, working together through various disciplines to reduce the trauma and aftermath of abuse for children and their families. In this role, the advocate will provide crisis intervention, supportive counseling, information, and referrals, and connect families to ongoing services provided on-site at UPMC's Children's Advocacy Center. In addition, the advocate also provides support to the YWCA's domestic and sexual violence programs, assisting with hotline coverage, shelter services, safety planning, and other crisis-related services at the YWCA's main office.
Responsibilities
- Provide victim services to child victims of domestic and sexual violence and their families.
- Conduct crisis intervention and supportive counseling.
- Provide information and referrals to families.
- Connect families to ongoing services at UPMC's Children's Advocacy Center.
- Assist with hotline coverage and shelter services.
- Support safety planning and other crisis-related services.
Requirements
- Bachelor's degree in human services or related field with prior related work experience.
- Valid driver's license, clean driving history, and reliable personal vehicle.
- Current FBI, criminal, and child abuse clearance or the ability and willingness to obtain.
- Prior crisis intervention experience and/or experience working with victims.
- Ability, experience, and willingness to work with children and families.
- Advanced communication skills (written and verbal), proven de-escalation skills, along with interpersonal and time management skills.
- Proficiency with Microsoft Office products (Word, Excel).
Benefits
- Medical, Dental, and Vision Insurance
- Employee assistance programs
- Flexible spending account
- Life Insurance
- Short & Long Term Disability
- Professional development assistance
- Pension retirement plan
- Paid time off
- 11 paid holidays
