Facility Provisioner I

Uniti

13d

About The Position

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses. _________________________________________________________ About the Role: Uniti’s team of Facility Provisioners are vital team members who work with internal and external groups to ensure Uniti’s facility records are kept current with Uniti’s growing and evolving network. Our team of Facility Provisioners care about delivering new technology and connecting customers to products they value. Through supporting engineering, sales, and field operations, our Facility Provisioners work to ensure a great customer experience.

Requirements

Associate Degree in a technical discipline and 2-3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.
PC skills including Microsoft Word, Outlook, and Excel
Highly self-motivated personality

Nice To Haves

Working knowledge of cable schematics
Technical aptitude
Ability to handle multiple priorities
Decision making skills
Adaptable to change
Working knowledge of MIROR / NGMSS/ Quick Base / CADE
Team player/customer service oriented
Work well under pressure
Effective oral and written communication
Good problem-solving skills
Strong attention to detail
Organizational skills
Open to new processes and applications
Ability to work flexible hours

Responsibilities

Create the facility inventory in MIROR using OSP schematics, Jobtrac information and forms.
Update the facility inventory in MIROR as physical changes are made in the outside plant due to customer migrations, Road moves and other facility impacting projects.
Generate cut/groom information for the field or splicers for network improvements/changes.
Provide various support for OSP Engineering, Broadband Engineering, Assignment, Sales, and Local Operations team. This includes providing reports from various systems, corrections to data, building potential service records, emergency cuts and other tasks as required.
SMB GPON/FTTP- Support pre-sales and after sales activity including Sold Orders and full fiber polygon builds.