About the position
The Facility Manager is responsible for ensuring the day-to-day operations of the facility or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives. This role involves managing contracts, supervising maintenance programs, responding to tenant requests, and ensuring compliance with various documentation and reporting requirements. The Facility Manager will also prepare budgets, coordinate financial reports, and assist in the development of capital budgets, while collecting and analyzing data to assess facility management objectives. Additionally, the position requires hiring, training, and motivating facility personnel, while maintaining positive staff relations and ensuring compliance with insurance requirements.
Responsibilities
- Ensure the day-to-day operations of the facility(ies) or campus are implemented and carried out in accordance with policies and client directives.
- Manage all contracts to ensure regular reviews and compliance with contract pricing.
- Supervise maintenance programs for the properties' interior and exterior conditions.
- Respond promptly to requests from building tenants and oversee ongoing contract programs.
- Complete site-specific documentation and reports accurately and on time.
- Prepare, review, and approve budgets, financial reports, contracts, expenditures, and purchase orders.
- Coordinate the preparation and publication of the annual budget and business plans.
- Assist in the development of capital budgets and maintenance plans.
- Collect, analyze, and report statistical data for facility management objectives.
- Hire, train, and motivate facility personnel, conducting performance evaluations.
- Monitor compliance with insurance requirements and coordinate claims.
Requirements
- Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
- A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
- Experience in leasing, construction, engineering, and property operation preferred.
- Ability to read and understand construction specifications and blueprints.
- Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint).
- Strong financial management skills including tracking, budgeting, and forecasting.
Nice-to-haves
- Experience with critical system environments.
- Experience in developing programs to drive out cost inefficiencies.
- CMMS/Work Order Management experience.
- Certified Facility Manager (CFM) or other relevant industry certifications.
- Knowledge of Financial Systems (Yardi a plus).
- Skilled in Building Management Systems maintenance and monitoring.
