About the position
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
Responsibilities
- Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client.
- Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity.
- Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs.
- Completes all facilities related reports accurately and on time following the client’s policies for record keeping.
- Manages the work assignments for building technicians, vendors, and contractors.
- Leads facilities staff to deliver expected service levels to the client within the prescribed budget.
- Assists with the development and implementation of the annual management plan for the buildings within the area.
- Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative.
- Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities.
- Recommends capital improvements and prepares operating budget reports.
- Prepares monthly operating budget & forecasts and completes monthly variance report.
- Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client.
- Shares innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
- Manages contractors when on site ensuring compliance with client and JLL policies.
- Oversees the overall service delivery of the contracted services.
Requirements
- Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis.
- MBA is a plus.
- 6+ years industry experience required either in the corporate environment, third party service provider, or as consultant.
- Strong leadership & management skills.
- Strong interpersonal skills.
- Strong communication and presentation skills.
- Ability to manage both technical and administrative staff.
- Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
- Computer proficiency in CMMS systems.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive Medical, Dental & Vision Care.
- Paid parental leave at 100% of salary.
- Paid Time Off and Company Holidays.
