Facilities Technician I, Compounding (Nights)

Hims & Hers - Gilbert, AZ

Full-time

Hybrid - Gilbert, AZ

About the position

Hims & Hers Health, Inc. is seeking a Facilities Technician I, Compounding to join our Operations Engineering & Maintenance Department. This role is crucial in providing mid-level support by applying predictive and preventive maintenance procedures for all lab equipment in our pharmacy. The Facilities Technician I will analyze, troubleshoot, and communicate maintenance problems related to electrical, mechanical, plumbing, air compression, and HVAC systems. This position operates under general supervision and will require regular interaction with a supervisor for guidance and feedback. Non-routine activities will necessitate prior approval from a supervisor. The Facilities Technician I will work a shift from Sunday to Wednesday, 5:30 PM to 4 AM, and will be responsible for a variety of tasks. These include providing predictive and preventive maintenance on lab equipment such as tablet presses, blenders, mills, hoods, and air compressors. The technician will document maintenance activities, conduct repairs, and ensure compliance with quality standards. Additionally, the role involves identifying facilities issues, developing strategies for trend analysis, and communicating safety risks to management. The technician will also perform calibration and testing procedures, maintain records in compliance with regulatory requirements, and respond promptly to equipment breakdowns to minimize downtime. Collaboration with production personnel is essential to coordinate repairs and maintain operational efficiency. The Facilities Technician I will be expected to identify opportunities for process optimization and contribute to continuous improvement initiatives within the organization. Staying updated with industry trends and best practices related to pharmaceutical equipment maintenance is also a key aspect of this role.

Responsibilities

• Provide predictive/preventive maintenance on all Lab Equipment including tablet presses, blenders, mills, hoods, and air compressors.
• Document maintenance technical and other data on predictive/preventive maintenance charts as required.
• Conduct repair/troubleshoot duties throughout the pharmacy as required.
• Diagnose and repair all equipment in the labs, including electrical, mechanical, plumbing, air compressors, and HVAC repairs.
• Identify facilities issues and develop an ongoing strategy to chart trends and take appropriate remedial action from a predictive maintenance approach.
• Communicate to management all issues that could result in safety risks or those that might cause loss to Hims or its associates.
• Work as directed in all areas of the Pharmacy to maintain safety and health standards for the facility.
• Perform calibration and testing procedures on equipment to ensure accurate operation and compliance with quality standards.
• Conduct regular checks and measurements to verify equipment performance, including temperature, pressure, speed, and other relevant parameters.
• Maintain calibration records and documentation in compliance with regulatory requirements.
• Ensure that all equipment meets regulatory and quality standards and take corrective actions to address any non-compliance issues.
• Collaborate with quality assurance and regulatory affairs teams to implement and maintain proper documentation, including equipment logs, maintenance records, and validation reports.
• Respond promptly to equipment breakdowns, emergencies, and production interruptions to minimize downtime.
• Work closely with production personnel to coordinate repairs and minimize disruptions to the manufacturing process.
• Identify opportunities for process optimization, efficiency improvements, and cost savings related to equipment maintenance and operation.
• Participate in cross-functional teams to implement improvement projects and contribute to the continuous improvement culture within the organization.
• Stay updated with industry trends, technological advancements, and best practices related to pharmaceutical equipment maintenance.

Requirements

• Must be at least 18 years of age and present state-required proof of age documents.
• High school diploma or equivalent GED required.
• Must be able to safely lift and carry items weighing up to 50 pounds.
• Use of business computer systems and applications—specifically, Microsoft Word, Excel, and Project Management.
• Ability to troubleshoot problems with machinery without supervision or direction.
• Ability to document predictive/preventive maintenance charts, technical data, and other data; interpret data and provide relevant input for process improvement.
• Ability to communicate effectively with others using spoken and written English (Bilingual in Spanish preferred).
• Must be able to bend, stoop, reach overhead with arms and hands, and climb ladders; must be able to climb stairs up to three flights and not be afraid of heights utilizing scissor or bucket lifts.
• Ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization.
• Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed.
• Ability to comprehend and adhere to all Hims Inc. policies and procedures including, but not limited to, those related to attendance and scheduling requirements, honesty and integrity, confidentiality, safety, and conflicts of interest.
• 2+ years of industry experience in maintenance or engineering in a related field.
• Demonstrated ability to troubleshoot, maintain, and operate advanced technical equipment in a related industry.

Nice-to-haves

• Bilingual in Spanish preferred.

Benefits

• Competitive salary & comprehensive health benefits including medical, dental & vision.