Facilities Specialist

Eldorado Hotel & Spa•Santa Fe, NM

3d•$20 - $24•Onsite

About The Position

Heritage Hotels & Resorts is seeking a Facilities Specialist who takes pride in creating safe, functional, and exceptionally maintained environments that directly support the guest experience and day-to-day operations of the property. This role is critical to preserving the overall appearance, efficiency, and reliability of the hotel while ensuring guests and team members can enjoy a seamless and welcoming environment. The ideal candidate is hands-on, solutions-focused, and motivated by maintaining high operational standards behind the scenes. From responding to maintenance needs to supporting preventative care across the property, the Facilities Specialist plays an essential role in protecting the integrity of the guest experience while contributing to a culture of teamwork, responsiveness, and operational excellence. The Facilities Specialist operates with a high level of independence, technical capability, and attention to detail while contributing to a safe, welcoming, and exceptionally maintained environment for guests, employees, and visitors.

Requirements

High school diploma or equivalent experience or training required.
Strong working knowledge of general maintenance practices, building systems, and preventative maintenance procedures.
Advanced troubleshooting and repair abilities across multiple maintenance disciplines.
Ability to work independently with minimal supervision while maintaining productivity and quality standards.
Strong attention to detail and commitment to operational excellence and safety.
Ability to prioritize multiple tasks and adapt to changing operational needs.
Effective communication and interpersonal skills.
Ability to remain calm and solution-focused in time-sensitive situations.
Valid and unrestricted driver’s license required and must maintain company group insurance eligibility.
Specialty facility, maintenance, or related licensing or certification required.
Ability to frequently walk, stand, climb, lift, stoop, push, pull, and carry up to 50 pounds.
Flexible scheduling required including long hours, nights, weekends, and holidays.

Nice To Haves

Hospitality, resort, or multi-property maintenance experience preferred.
2+ years of facilities maintenance, building maintenance, construction, or related experience preferred.

Responsibilities

Work independently and alongside Facilities leadership to support daily maintenance operations across the property.
Respond to work orders and maintenance requests in a timely and professional manner while prioritizing operational needs.
Perform advanced troubleshooting and repairs involving building systems, equipment, and facility infrastructure.
Complete preventative maintenance tasks in alignment with property standards and operational schedules.
Inspect buildings, grounds, guest areas, and equipment to identify maintenance concerns, safety hazards, or operational deficiencies and take appropriate corrective action.
Perform skilled maintenance work including electrical, plumbing, drywall, painting, carpentry, tile, flooring, appliance, and fixture repair.
Support maintenance and operational readiness of pools, spas, and hot tubs in accordance with safety and operational guidelines.
Repair and maintain structural elements and facility components including walls, ceilings, flooring, doors, locks, drains, windows, and exterior areas.
Assist with minor installations, equipment replacements, and facility improvement projects as assigned.
Maintain maintenance tools, equipment, parts inventory, and workspaces in a clean, organized, and safe condition.
Support emergency maintenance situations and urgent operational needs as required.
Maintain a professional, service-oriented demeanor when interacting with guests, team members, vendors, and leadership.
Ensure all work is performed in compliance with company standards, safety requirements, and applicable regulations.
Other duties as assigned are consistent with the functions of this position as needed at any of the properties.